Refunds

To be eligible for a refund, you must have a credit account balance posted on your student account.

In order to provide more flexible options for receiving refunds, CSU is a partner with BankMobile to deliver financial aid and other school refunds to CSU students. 

• The initial Spring 2024 financial aid refund begins after Financial Aid is disbursed on January 22nd.  (Students must have a credit balance by January 25, 2024 to be eligible for a refund to be processed on Friday, January 26th)
• Other school Spring 2024 refunds to CSU students begin on December 21st starting with the Book Voucher refund process through January 24th. 
• Picking up your refund check is not an option. 

All students are required to make a selection in BankMobile of how the refund will be deposited. Here's what you need to do:

1. Cougar Connect.
2. Select the Student Account Center
3. On the Announcement Section
4. Select the "Continue to BankMobile" button to make your refund preference selection. Note: you only have to set up your eRefund account once. If you have changes to your account then you will need to update the information again. 

Or 

1. 1. Go to Cougar Connect
   2. Click on CSU Xpress
   3. Click on Student Accounts
   4. Select BankMobile/Set up ERefund
   5. You will then following the steps to set up your refund selection in the BankMobile portal

Spring 2024 Refund